Frequently Asked Questions

Questions arise for everyone before arrival; we have collected and answered the most common ones.

• What is the earliest time I can check into the room?
• When do I have to leave the room?
• What does the room rate include?
• Can the rooms accommodate extra beds?
• What "baby equipment" can the hotel provide?
• What is the child discount rate?
• What services does the hotel offer?
• What recreational opportunities does Szeged offer?
• What parking facilities does the hotel offer?
• What types of rooms does the hotel offer?
• What credit cards are accepted at the hotel?
• Does the hotel accept the SZÉP card?
• Are pets allowed?
• Do the room rates and package rates include the tourist tax?

What is the earliest time I can check into the room?
Rooms can be occupied from 2:00 PM
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When do I have to leave the room?
Rooms must be vacated by 10:00 AM. For an additional fee of HUF 6,000, if hotel capacity allows, guests can stay in the room until 2:00 PM.
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What does the room rate include?
The room rate includes the price of the buffet breakfast, VAT, and unlimited internet access.
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Can the rooms accommodate extra beds?
Thanks to our King size 200cmX280cm beds, most of our rooms provide comfortable accommodation for 2 adults and 2 children under 10 years old. Our Executive rooms can accommodate extra beds.
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What "baby equipment" can the hotel provide?
For guests arriving with small children, we can provide a bathroom step stool, toilet reducer, potty, anti-slip mat, baby crib and bedding, high chair, and children's dinnerware.
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What is the child discount rate?
What is the child discount rate?
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What services does the hotel offer?
The hotel bar offers premium coffee specialties, soft drinks, beers, and wines from renowned wineries 24 hours a day.
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What recreational opportunities does Szeged offer?
The historic downtown of Szeged is located 200 meters from the hotel. You can enjoy a pleasant walk to see the city’s stately buildings and well-maintained parks. For a full day of relaxation and entertainment, Szeged offers the Aquapolis Sunshine Bath and the Szeged Zoo.
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What parking facilities does the hotel offer?
Our guests can keep their cars safe in the hotel’s closed, monitored underground garage for HUF 4,500 per night.
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What credit cards are accepted at the hotel?
Our guests can settle their hotel bill with Visa, MasterCard, and Maestro cards.
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What bank cards are accepted at the hotel?
You can pay for your hotel bill using Visa, MasterCard or Maestro cards.
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Does the hotel accept the SZÉP card?
Our hotel accepts SZÉP cards. We accept all three card types: OTP, MKB, and K&H.
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Are pets allowed?
We welcome our guests' small pets. An extra cleaning fee of HUF 3,800 per night is charged.
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Do the room rates and package rates include the tourist tax?
The room and package rates do not include the tourist tax. The tourist tax is 500 HUF per night for guests over 18 years old.
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